These Creator Terms supplement the ZIVOXA Terms of Service and apply when you register or use the Service as a Creator (influencer / content creator). If there is a conflict about creator listing, boosts, or payouts, these Creator Terms control for that topic.

1. Who these cover

Individuals (18+) who create a Creator account to be discovered by businesses on ZIVOXA. Agency-managed talent must ensure the person operating the account has authority and that profile claims remain accurate.

2. Onboarding & approval

You must complete required onboarding steps and submit truthful information.
Admin review may approve, reject, or request changes. Approval is not guaranteed and may be revoked if you later violate policy.
After approval, the product may require payment of a listing fee before your profile goes live publicly.

3. Listing & visibility

An active listing (paid and unexpired, where required) is generally needed for search, home feed, and public profile discovery.
Listing duration, price, and renewal are shown in-app at checkout. Non-payment or expiry may remove you from public discovery until renewed.
Visibility and enquiry volume are not guaranteed. Ranking may consider relevance, quality, location, and paid promotion.

Refunds for listing fees follow the Refund Policy.

4. Profile accuracy & metrics

Keep bio, niche, city, languages, and services up to date.
Social links and follower counts you provide must not be knowingly falsified. We may remove or demote profiles with misleading metrics.
Availability status and pricing cues should reflect your real willingness to collaborate.
Sensitive identity fields may be locked for a period after creation for safety — use in-app flows or support if you need corrections.

5. Boosts & featured

You may request featured / boost placement subject to eligibility, cooldowns, and fees.
Admin approval may be required. Featured status can be removed for policy breaches or at the end of a paid period.
Boosts do not guarantee messages, deals, or a specific rank forever.

6. Monetize, referrals & withdrawals

Monetize / earnings features (if enabled for your account) require an application and may include KYC-style details: legal name, payout instrument, and tax acknowledgements.
We may approve, reject, or later disable monetize access for risk, compliance, or policy reasons.
Wallet balances, referral rewards, and withdrawal minimums/fees (if any) are as shown in-product at the time of the transaction.
Payouts go to the instrument you provide. Wrong details may delay or fail transfers; you are responsible for accurate payout information.
ZIVOXA may reverse or claw back rewards clearly granted in error or obtained via abuse.

7. Tax & legal compliance

You are solely responsible for taxes on income you earn from brands and from ZIVOXA rewards/payouts, including GST/income tax as applicable.
You confirm information submitted for payouts is accurate and that you are allowed to receive commercial payments in India.
We may issue documentation or withhold amounts if required by law or payment partners.

8. Conduct with brands

Respond professionally; honour commitments you make in chat.
Do not harass, extort, or spam businesses.
Campaign payment between you and a brand is generally a private contract — ZIVOXA is not the escrow agent unless a specific product feature says otherwise.
Comply with advertising disclosure rules (e.g. sponsored content labels) under Indian law.

9. IP & portfolio

Upload only portfolio media you own or are licensed to use. Do not upload pirated content, another creator’s work as your own, or illegal material. See also Community Guidelines.

10. Suspension & removal

We may suspend listing, featured status, monetize access, or the entire account for violations of these Creator Terms, the Terms of Service, or Community Guidelines — including fake engagement, scam behaviour, or repeated no-shows reported in good faith and verified by us.

11. Contact

Creator support: creators@zivoxa.in
Billing: billing@zivoxa.in
Grievance: Contact / Grievance