This Cookie Policy explains how ZIVOXA uses cookies and similar technologies on our website (zivoxa.in). It should be read with our Privacy Policy.

1. What are cookies?

Cookies are small text files stored on your browser. Similar technologies include local storage, session storage, and pixels. They help sites remember preferences, keep you signed in, and understand traffic.

2. How we use them

We use cookies and similar technologies to:

Authenticate sessions and protect accounts
Remember preferences (e.g. UI state)
Maintain security (fraud / abuse signals)
Measure performance and improve pages (aggregated analytics where enabled)
Support payment or support widgets that set their own cookies when you interact with them

3. Types we use

Essential

Required for login, security, load balancing, and core marketplace browsing. The site may not work correctly if you block these entirely.

Functional

Remember choices such as dismissed banners or locale-related preferences to improve experience.

Analytics (if enabled)

Help us understand which pages are visited and how the product performs. We configure analytics to avoid unnecessary personal data where practical.

Marketing (if enabled)

Used only if we run campaigns that need conversion measurement. We will not use non-essential marketing cookies without a lawful basis / appropriate notice where required.

4. Third-party cookies

Payment providers, embedded media, or support tools may set cookies when you use those features. Their policies apply to those cookies. Examples may include payment gateways processing checkout.

5. Your choices

Browser settings — block or delete cookies. Blocking essential cookies may log you out or break checkout.
Private / incognito mode — limits persistent storage but may still use session cookies.
Where we present a cookie banner or preference centre, use those controls for non-essential categories.

6. Mobile apps

Native apps generally use secure tokens and device storage instead of browser cookies. App data practices are described in the Privacy Policy (push tokens, device identifiers for security, etc.).

7. Updates

We may change this Cookie Policy when our practices or partners change. The “Last updated” date will reflect revisions.

8. Contact

Questions: privacy@zivoxa.in
Contact / Grievance